METRO

Nigerians slam GTB, UBA, others for Poor Services

Banking in Nigeria has since inception never been top notch. There are always issues here and there, ranging from poor Internet banking services to outrageous banking charges.

And Nigerians on Twitter have not hidden their disdain about this below par services most Nigerian banks offer.

Many took to twitter to air their grievances.

One Marvy Olu said, “Top 5 list of useless banks in Nigeria.

1. UBA
2. Gtbank
3. Zenith Bank
4. UBA
5. UBA

Anyone should not have the misfortune of using a combination of Number 1 and 2. Your own don done be that.”

He added, “Access Bank is too dreadful to be listed as a bank. Whenever there is a list for supermarkets, they will be included.

A lady said GTB refused her a job position because she said Fidelity Bank is a good bank

The lady who goes by the username Spice, said “I just had an interview with Gt bank and they showed me a screenshot where I said Fidelity is the best. I thought I was entitled to my own opinion until my very own opinion worked against me.

“I abandoned my @gtbank account because of excessive charges. How you guys charge me for every alert and still charge me for the alerts at the end of the month? Make una kuku carry gun dey rob instead of doing it in disguise,” said BrownLegacy.

Elizabeth Ekpo complained about GTB’s late alerts. “@gtbank why are your email alerts coming 24-48 hrs after a transaction? If it’s a fraudulent transaction then it can’t quickly to contained. Pls (sic) fix this.Your services are becoming less and less everyday. Let’s go back to the days of top notch excellent customer experience.”

Guaranty Trust Bank on the other hand have so far failed to respond to the complaints. Instead, their official Twitter handle was appreciating those involved in their food program.

“We would like to express our warm gratitude to the Masterclass Chefs, Exhibitors and all our Guests who
attended the 2022 GTCO Food and Drink Festival.”“The vision for our Food and Drink Festival remains the same; To Promote Small Businesses and deliver Great Experiences to our customers and everyone who interacts with our Brand.

The statement added “We are so glad that you came and, we hope that you had a great time at the festival!
See you all at the 2023 Food and Drink Festival!”

Tell us in the comments, which Nigerian bank is your favourite and which one is your worst?

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